Frequently Asked Questions

How long will my order take to arrive?

We prepare your order in 1-2 business days and it arrives in 2-12 business days depending on the product. You can find the details in our Shipping Policy.

Can I track my order?

Yes. As soon as it ships you'll receive an email with the tracking number.

How do I know the payment is secure?

All payments are processed through encrypted, certified gateways. Bellora never stores your card details at any point.

Can I return a product if I'm not happy with it?

Yes, you have 14 calendar days from receipt. See the conditions in our Returns & Refunds Policy.

Are the products safe for my skin/health?

We select products from verified suppliers. Even so, we recommend doing a tolerance test on a small area of skin before first use and consulting a health professional if you have any specific condition.